Welcome to Urbanelle Jewelry . These Terms & Conditions govern your access to and use of our website https://urbanellejewelry.in and the purchase of our products. By accessing our website or placing an order, you agree to be legally bound by these Terms in accordance with applicable laws of India.
1. Website Usage
You must be at least 15 years of age to use this website or place an order. By using this site, you confirm that you meet this requirement and that the information you provide is accurate, complete, and current.
2. Product Information
We sell high-quality, curated jewelry that is:
- Anti-Tarnish
- Waterproof & Sweat-Proof
- Hypoallergenic
- 18K Gold-Plated (Premium Quality)
We strive to accurately represent our products with descriptions and images. However, there may be slight variations due to lighting or screen display differences. If you have questions, please contact us before placing your order.
3. Pricing & Taxes
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST.
- We reserve the right to change prices at any time without prior notice.
4. Payments
- We use Razorpay as our secure payment gateway.
- Accepted payment methods include UPI, Debit/Credit Cards, Net Banking, and Wallets supported by Razorpay.
- Cash on Delivery (COD) is not available. All orders must be prepaid.
By making a payment, you agree to Razorpay’s terms and conditions, which can be found at https://razorpay.com/terms/.
- We currently ship only within India.
- A standard shipping charge of ₹60 is applicable on all orders.
- Orders are typically dispatched within 1–3 business days, and delivery timelines range from 3–10 business days depending on the location.
For full shipping details, please refer to our Shipping & Delivery Policy.
6. Cancellations & Returns
- Orders once placed cannot be canceled after they are processed.
- Returns or exchanges are accepted only in cases of defective, damaged, or incorrect items, and must be initiated within 7 days of delivery.
- Products must be unused, unworn, and returned in original packaging.
Please read our full Return & Refund Policy for more information.
7. Intellectual Property
All content on our website, including images, text, logos, designs, and product photographs, is the exclusive property of Urbanelle Jewelry and is protected under applicable Indian intellectual property laws. Unauthorized reproduction or commercial use is strictly prohibited.
8. Limitation of Liability
To the fullest extent permitted under Indian law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our website or products.
9. User Conduct
You agree not to use the website:
- For unlawful, harmful, or fraudulent purposes;
- To interfere with or disrupt the site’s security or services;
- To upload or distribute any malicious software or code.
10. Governing Law & Jurisdiction
These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts located in kerala
11. Modifications
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting on the website.
If you have any questions or concerns about these Terms, please reach out to us:
📧 Email: urbanellejewelry@gmail.com
📞 Phone:9544977943
📍 Business Address:inaq,sahara complex
ooty road,perinthalmanna,
malappuram,kerala
679322,india