Urbanelle Jewelry respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your information when you visit or make a purchase from www.urbanellejewelry.in
By using our Website, you agree to the terms of this Privacy Policy.
1. Information we collect
We collect the following information:
- Personal Information: Name, email, phone number, billing/shipping address
- Payment Details: Processed securely via Razorpay (we do not store your card or UPI data)
- Order & Transaction Data: Items purchased, amount paid, order history
- Device Data: IP address, browser type, OS, cookies, and usage patterns
2. How We Use Your Data
Your information is used to:
- Fulfill orders and manage returns
- Process payments through Razorpay
- Communicate order updates and promotions
- Improve user experience and website performance
- Comply with legal obligations
3. Payment Processing with Razorpay
We use Razorpay for secure online payments. Your payment details are handled directly by Razorpay and are subject to their Privacy Policy:
https://razorpay.com/privacy/
We do not store or have access to your full payment details (like card numbers or UPI credentials).
4. Cookies & Tracking
Our website uses cookies to:
- Keep items in your shopping cart
- Understand site usage through tools like Google Analytics
- Show targeted ads (Facebook, Google)
You can disable cookies in your browser settings, but some features may not work properly.
5. Data Sharing
We may share your data with:
- Logistics partners for delivery
- Email & SMS providers for communication
- Analytics and ad platforms for marketing
- Razorpay for payment processing
All partners follow strict data security protocols.
6. Your Rights
You may:
- Access or correct your data
- Request data deletion (if not needed for legal reasons)
- Withdraw consent for marketing emails (via unsubscribe link)
To exercise your rights, email us at urbanellejewelry@gmail.com
7. Data Security
We use industry-standard security (SSL, encryption, secure servers) to protect your data. Payments are securely handled via PCI-DSS compliant providers like Razorpay.
8. Retention
We keep your data only as long as needed for:
- Order processing and returns
- Legal and tax compliance (typically up to 5 years)
Our website is not intended for users under 12. If we learn we’ve collected data from a child, we’ll delete it.
10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
For any privacy-related queries, contact:
Urbanelle Jewelry
Email: urbanellejewelry@gmail.com
Phone: 9544977943
Website: https://www.urbanellejewelry.in